• Heritage Railways - a Guide for Wheelchair-user Visitors •
 Front Page
 Car Parking
 Getting Tickets
 Platforms
 The Train
 Other Info
 Contact

Swanage Railway

Overview

The ramp leading to the brake compartment

A standard gauge railway running for around five or so miles between the Dorset seaside resort of Swanage and Norden. Wheelchair-users are conveyed in the parcels compartment of a normal brake coach which has wide doors. Portable ramps appear are used to assist wheelchairs on and off. Helpers can travel in the same coach using four domestic wooden chairs. The comments below are largely drawn from observations during an unannounced visit made in April 2003, starting at Swanage.
go to top

Car Parking

We did not check out the parking arrangements at Swanage Station.
go to top

Getting Tickets

Level access from the platform to the doors to the Ticket Office which were sufficiently wide for a wheelchair. The Clerk's window was a little high. No discount offered.
go to top

Platforms

The train arrives and departs from the one platform at Swanage - access is very easy indeed from the main street. We did not alight at any of the other stations - Harman's Cross seemed to have a good sloping access path to either platform, Corfe Castle seemed to present no problems at all and looks to be a super destination, and Norden looked purpose-built and therefore very suitable for chairs.
go to top

The Train

Inside the brake compartment

The Swanage Railway seemed to have made minimal effort to cater for wheelchair-bound visitors - the parcels area of a Brake Coach with no facilities at all. No clamps are provided. The wheelchair-bound visitor can be positioned near a window if one of the few are free of obstructions - the area is also used for cycles, pushchairs and similar. There is no suitable toilet.
go to top

Other information

The attention by Railway Staff was excellent. We were met by a courteous ticket inspector whilst on the platform who arranged for the ramp to be put in place for us. We were also impressed by the helpfulness of other Staff whilst on the train and at each Station.


go to top

Contact information

Telephone  01929 425800
Fax  01929 426680
Email general@swanrail.freeserve.co.uk
Website www.swanagerailway.co.uk/


The above comments are not necessarily those of the Swanage Railway. No responsibility is accepted by this web site, the host web site or the Railway for any inaccuracies or ommisions or misinterpretations. The information is simply provided as a guide and any visitors to the Railway are encouraged to check with the Railway before making a visit or journey.

Last updated 23 April 2003

go to top